Hub members
Make yourself at home.
Book a room, find what you need and keep in touch.
James, your Hub host
Need a hand?
Send me a message or give me a call. I’m happy to help.
Book a room
Choose a room to check availability.
Please keep track of any meeting-room hours included in your membership. Before using an empty room, check the calendar, even if it’s just for a quick call.
Everyday essentials
Buy a snack £1
For now, please ask the Hub team how to pay. We’ll add online payment here soon.
Printing & scanning
The printer is between the Remakery and the Cave. Choose Brother MFC-J6957DW on your device. Our guide covers connecting, printing, scanning and common problems.
| Paper | Black & white | Colour |
|---|---|---|
| A4 | 5p | 20p |
| A3 | 10p | 40p |
Each box on your printer card is worth 5p. After printing, tick off the boxes to cover the cost.
Connect to Wi-Fi
Choose WelshMillHubFibre New from your Wi-Fi networks. Ask the Hub team for the password.
Connected but can’t get online? Try turning your Wi-Fi off and on, then reconnecting.
Report a problem
Something broken or running low? Tell us what needs attention and where. If it needs attention now, please speak to the Hub team in person.
Report a problemYou can also email hub@edventurefrome.org.
Finding the Hub
We’re at the Welsh Mill, Park Hill Drive, Frome, BA11 2LE. Share our visit page with anyone coming to see you.
Get directionsLast to leave?
Leaving after regular opening hours? Call out to check whether anyone is still in the building. If you’re the last person, please:
Tick these off as you go. This checklist doesn’t send a notification to the team.
Change your membership
Need more hours, fewer hours or a different setup? Let us know what would work for you.
Your membership stays as it is until we confirm the change with you.
Tell us what you’d like to change or how many extra hours you need. Please include the date you have in mind.
Request a change or extra hoursRequests & referrals
Refer a friend
Know someone who would feel at home here? If they join a monthly membership, they get 15% off their first month. You get the same amount as credit on your account, up to £50 each.
We apply their discount straight away and add your credit after they complete their first paid month.
Ask them to email hub@edventurefrome.org with your name before they join. The offer applies only to monthly memberships, and we can’t add a referral afterwards.
Need an invoice or receipt?
Tell us your name and which payment or month it’s for. We’ll email you a copy.
Request an invoice or receiptRequest a key
Need to use the Hub when we’re unstaffed? Tell us the dates and what you need access for. If we can lend you a key, we’ll ask for a £10 refundable deposit.
Please ask at least 10 working days before a bank holiday, or 14 working days before the Christmas closure. We’ll reply to confirm whether we can arrange this.
Request a keySuggest or host a social
Fancy a shared lunch, a skill swap or something else? Tell us your idea, when it could happen and whether you’d like to help organise it.
Suggest a socialWednesdays · 2pm
Tea, cake & a chat
Come along to the main space for a cuppa, some cake and a chat. It’s a lovely way to meet other members.
See Edventure eventsJoin the Hub WhatsApp community
Keep up with Hub news and chat with other members. Send me a text and I’ll add you.
Request to joinThis opens a text to James. Please add your name before sending.
Meet the members
Meet the membersWe’re putting our member profiles together. You’ll find them here soon.
Member offers
Have a discount or service you’d like to offer other members? Send us the details. We’ll list agreed offers here.
Suggest a member offerUseful to know
Calls & shared space
You’re welcome to chat and take calls at your desk. Please wear headphones for calls and keep your voice at a considerate level.
For a larger meeting or a louder conversation, please book a room. You can also use the video-call booth for calls.
Leave desks and meeting rooms ready for the next person. Clear and wipe tables, put spare chairs back and take your rubbish with you.
Kitchen & recycling
Help yourself to tea and coffee, included in your membership. Please wash and dry what you use, wipe the surfaces and put milk back in the tall fridge.
Label food in the fridge with your name and an expiry date. Put coffee grounds in the food waste under the sink.
The recycling is under the tea station: one box for paper and card, and one for plastic bottles and cans. Please take glass and large delivery boxes home.
Post & lost property
Check your named pigeonhole for post. We put larger parcels to the side.
Please check with us before registering your business at the Hub address.
Lost something? Check the lost property box or email the Hub. We keep items for at least 30 days.
Safety & emergencies
If someone’s life may be at risk, call 999.
The first-aid box is in the main space, to the right of the door into the Remakery. Ask the team for a first-aider. Please tell us about any accident and anything you use from the box.
If the fire alarm sounds, leave immediately by the nearest safe exit. Gather in the rear car park. Do not re-enter until the Fire Service or designated fire officer says it is safe.
Address: Edventure Hub, The Welsh Mill, Park Hill Drive, Frome BA11 2LE.
Help shape the Hub
What’s working well, and what could be better? Let us know.